We all struggle with email as part of our jobs. I was really amazed to read John Halamka's (CIO Harvard Medical School, BIDH, MASHARE) experience with email. According to his blog, he
receives nearly 600 email a day ! All of which he says are legitimate. John also responds to all of his emails the same day!
Certainly, with the few emails that I have exchanged with John, he always got back to me the same day. He describes in his blog the rules he uses to go through all his emails. I found his method very useful, and have started using some of his techniques in my own email management strategy.